Recent personnel news and banks’ fourth quarter earnings contain hints on how much FinServs are spending on technology and how tech improvements are making a dent in their businesses. Capital One is laying off 1,100 people from within the agile development group of its tech department – but counter-intuitively, the bank says it’s a sign […]
Tag: Earnings
Another earnings cycle, another opportunity to peek behind the curtain and see how the biggest US financial institutions are thinking about their technology strategies. While Q3 has been a mixed bag for bank earnings overall so far, execs touted their tech progress and investments as bright spots – and hinted that the economic climate might […]
In the past week, five major Canadian banks gave their quarterly peek behind the curtain. Their Q3 reports and analyst calls highlight how tech improvements are helping them score new business or increase customer satisfaction, and how it’s crucial to divide tech spend between “running the bank” and “changing the bank”: $1.4 trillion-asset TD Bank […]