As financial services leaders begin to dabble with generative AI, they should calculate how “superhumanizing” staff in different divisions could lead to the greatest return on investment. There’s a staggering number of potential uses cases for generative AI, so execs need to be strategic about what they prioritize. At a recent conference, Goldman Sachs CIO […]
Tag: CIO
Through continuous monitoring and cost transparency, Liberty Mutual has reduced its annual projected cloud expenses by 20% – and it aims to achieve 25% in 2024. Liberty Mutual now has about 70% of its IT assets in the cloud, and has been incredibly deliberate in how it has shifted its workloads. “We actually have a rationalization strategy […]
As Goldman Sachs restructures, its chief information officer has rolled out new processes – including a technique popularized by Amazon – so that its 12,000+ developers are more engaged. To feel content at work, developers need to understand the business purpose behind their work, according to Goldman Sachs’ chief information officer Marco Argenti. Instead of […]
By tailoring offers and opportunities to people based on their history, preferences, context, and intent, banks can strengthen customer relationships and satisfaction while winning increased business. The CIO for JPMorgan Chase’s consumer and community banking business, Gill Haus, is laser-focused on using technology to enhance personalization, and he laid out his vision in a recent […]