Travel is one of the most aspirational and big-ticket spending categories for consumers. By providing an exceptional in-house booking experience where customers can spend their credit card points, banks are building loyalty while also carving out additional travel spend for themselves. Capital One is the latest bank to step up its bid to build out […]
Tag: Capital One
Automation makes workers more efficient, but it can also help them feel fulfilled and create better products. Capital One leans on automation to help its engineers enjoy their jobs. Uninteresting, manual, and repetitive work that doesn’t add value can be a major source of burnout for engineers, Marty Andolino, a VP of engineering at Capital […]