Personalization is the key to people’s hearts: A new Bain report shows that people want their primary bank to use their data to tailor banking experiences – and that they’ll be more loyal customers if it happens. Highly personalized banking experiences win people over and stop them from churning to other financial providers, according to […]
Tag: Bain
With high interest rates bolstering banks’ top-line growth at the same time as fintech valuations flounder, FinServs have a unique opportunity for M&A this year. But careful due diligence and a specialized approach to retaining talent are crucial to making a purchase successful instead of a flop, according to Bain analysts. While banking M&A activity […]
Web3 has taken a hit thanks to turbulence in the crypto industry and some recent project flops, which creates potential for incumbents to take advantage of available talent, reasonable valuations, and regulatory energy. Web3 – a new paradigm of decentralization that incorporates technology like blockchains, smart contracts, and digital currencies – promises to make financial services faster, less […]