Artificial intelligence can inject efficiency and increased success into outdated and shockingly ineffective know-your-customer and anti-money laundering processes. Mizuho International just picked a new partner to help it fight back against financial crime. The investment bank aims to improve its anti-money laundering efforts by working with SymphonyAI’s Sensa platform, which tracks changes in customer […]
Tag: Artificial intelligence
ChatGPT – the AI-powered tool that can respond to prompts and queries in a human-like way – puts data privacy, security, and control at risk for big FinServs, experts tell us. While banning employees from using the tool may provide protection in the short term, banks need to progress their overall AI strategies to integrate its […]
AmeriSave’s story offers a case study on how companies clamoring to integrate AI run into the reality that successful projects take significant time and investment – and they need to prioritize carefully. The CIO of AmeriSave – one of the largest privately owned mortgage lenders in the US – can’t keep up with all the […]
Insurers are often dealing with complicated customer processes (sometimes in the wake of catastrophic events), so adding AI and automation to behind-the-scenes support can save precious time. Customer experience automation firm Ushur just raised $50 million, including from the Aflac’s venture arm, for its customer experience platform that targets highly regulated industries like insurance and […]
ChatGPT – the AI-powered tool that can respond to prompts and queries in a human-like way – can help make vast proprietary datasets more accessible: Non-techies can get quick answers without relying on data scientists. Sweden-based EQT, which invests in technology, healthcare, real estate, and infrastructure businesses, is using ChatGPT to streamline the use […]
A swathe of startups are trying to inject artificial intelligence and privacy-preserving data sharing into outdated and shockingly ineffective know-your-customer and anti-money laundering processes. Three young startups just announced a cumulative ~$27 million in fresh funding in the past week to tackle financial fraud: Hawk AI, Sandbar, and Salv. While they all have slightly different […]
Artificial intelligence is a transformative tool for the banking industry, and access to the right talent is one of the biggest challenges right now. JPMorgan has hooked workers by emulating the practices of tech firms, a new report finds. JPMorgan has topped a new index that ranks some of the world’s biggest banks on their […]
By using artificial intelligence to surface patterns in a potential borrower’s transaction data and make forward projections, banks like Westpac can make better lending decisions, faster. Australian “Big Four” bank Westpac has partnered with fintech Rich Data Co to supercharge its bankers’ abilities to provide credit to businesses. RDC’s tools comprehensively analyze a loan applicant’s […]
Digital avatars have the potential to make routine interactions more personable and impactful, whether in the metaverse or just as a substitute for big blocks of text. Deutsche Bank believes that digital avatars are a “natural evolution of the current self-service user experience” and it’s working with Nvidia to create them as part of a […]
Wells Fargo is providing a platform for its customers to build their own ideal digital banking experiences and hopes to set itself apart from competitors through customization, forecasting, and self-service tools. Wells Fargo just unveiled Vantage, its new digital banking platform for business clients of all sizes. The portal uses artificial intelligence to provide recommendations and […]