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The venture arms of Wells Fargo and UBS just poured money into an incident-management company that helps them solve IT issues more quickly.

As large enterprises increasingly use multiple observability tools to manage their complex IT infrastructures, AI-operations tools can help handle and diagnose outages – and prevent future ones.

BigPanda, which has raised $340 million from investors including Insight Partners, automates the process of analyzing IT infrastructure events, helping discover the root causes of problems and how to fix them.

“Wells Fargo leverages BigPanda AIOps to prioritize alerts and simplify an otherwise costly process,” head of technology infrastructure Mike Brady said in a press release. Similarly, UBS said it uses BigPanda to increase transparency into its IT incidents and to reduce downtime.